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Alternative Dispute Resolution

In the event of a dispute, the consumer may resort to an Alternative Dispute Resolution Entity (ADR) for consumption.

The names and contact details of the ADRs available and other information can be found on the Consumer Portal (, or by calling 707 788 787.

The WebStore designated through the Company in individual name Sérgio Alberto da Silva Maio with unique tax identification number no. 212 644 408 has joined the CIAB-TRIBUNAL ARBITRAL DE CONSUMO located at:

Av. Rocha Paris, 103 Vila Rosa Building
4900-394 Viana do Castelo
Phone: 258 809 335

Where you can also use the contacts above.

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