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Alternative Dispute Resolution

In the event of a dispute, the consumer may use a consumer Alternative Dispute Resolution (ADR) entity.

So-available ADR names and contactdetails and other information can be found on the Consumer Portal (, or by calling 707 788 787.

A WebMaio (Sérgio Alberto da Silva Maio Company with the unique tax identification number no. 212 644 408) joined the CIAB-TRIBUNAL ARBITRAL DE CONSUMO sita na:

Av. Rocha Paris, 103 Building Vila Rosa

4900-394 Viana do Castelo

Telef. : 258 809 335

Where you can also use the above contacts.